[Top Tips] Fixing MS Outlook Error 0x800ccc1a

Synopsis: Let us know the methods of fixing MS Outlook error 0x800ccc1a/outlook send receive error/sending’ reported error (0x800ccc1a) outlook 2016/2019.

   

Microsoft Outlook is basically a popular email client application that sends and receives emails and it also manages other personal items like calendar, contacts, events, journals, etc. MS Outlook is popular because of the user-friendly and interactive GUI, versatility, and loads of features that MS Outlook offers. The problem faced by MS Outlook users is that it is prone to certain errors that may arise due to a number of reasons and can stop your important work. One such error is 0x800ccc1a Fixing MS Outlook Error 0x800ccc1a is the main topic of interest here.

This Outlook error 0x800ccc1a occurs mostly in Outlook 2016, 2013, 2010, 2007,2019 and this type of message is shown:

“An unknown error has occurred. Please save any existing work and restart the program. (Account: ‘xxx‘, POP3 Server: ‘xxx.xxx.xxx‘), Error Number: 0x800ccc1a”

So, let us see what are the causes, symptoms and the possible solutions to manage MS Outlook error 0x800cccc1a.

Cause of the error 0x800cccc1a in MS Outlook

This error code is mainly used by vendors. This error occurs when you try to connect to the mail server through Secure Socket Layer (SSL) and it is not able to establish the connection. It is due to the fact that SSL encryption is disabled for the email account in Outlook.

In much simpler words, we can say that MS Outlook sends and receive error 0x800ccc1a occurs when a user tries to send or receive emails. Since Outlook has two servers for sending and receiving emails both, So, in this error if the email client application is unable to contact one server then the user will receive an error due to incorrect settings. Users sometimes encounter the Outlook Timeout Error 0x8004210a, fix this with the help of refer blog. 

Symptoms of Outlook Error 0x800ccc1a in MS Outlook

• Computer system crashes while running the same program
• The error occurs and it crashes the window
• Windows runs slowly and taking too much time to respond to mouse and keyboard input
• Computer system freezes regularly for few seconds
• The Outlook error is shown in the dialog box all the time on your screen

The error 0x800ccc1a can occur during the installation process of the program, while the software is running, during the installation of Windows OS or during starting and closing of Windows. So, for Fixing MS Outlook Error 0x800ccc1a, you can follow the below-given methods.

How to fix the error 0x800ccc1a in Microsoft outlook?

Some of the common methods to fix the Outlook Send/Receive error are:

Method # 1.Try Reconfiguring SSL encryption and SMTP & POP Port Number settings.

You can avoid such error completely by reconfiguring and changing certain settings that would prevent the reasons for such errors. Follow the process mentioned below for reconfiguring your SSL encryption and SMTP/POP settings.

1. Start by Launching MS Outlook.

2. Click on File and then click on the Account Settings button (in case of Outlook 2010 and above)

Now Click on Tools and then click on the Account Settings button (in case of Outlook 2002 Outlook 2003 and Outlook 2007).

3. On the Account Settings dialogue box, select the E-mail tab and then Double-Click on the account on which you would like to make the changes.

4. On the Check E-mail Account dialogue box which appears, click on More Settings

5. Internet E-mail Settings applet will open, click on the Advanced tab, then uncheck the box next to this server requires an encrypted connection (SSL) and click on OK.

And in case you need your connection to be encrypted, you can also change the port numbers of the servers mentioned as follows and keep this server requires an encrypted connection (SSL) box checked :

SMTP: 465

POP: 995

Method 2: Repair Outlook PST File using MS Outlook Inbox Repair Tool(scanpst.exe)

• Click on Open File Explorer and go to the path: \Program Files\Microsoft Office\Office 12 folder

• Next, click on scanpst.exe and browse to locate and select the corrupted .pst file

Then, click on Start to repair the file

Now click on Repair to repair any error found in the Outlook PST file

• Soon, when the repair is complete, it will be displayed

Method 3: Try Running Windows System File Checker

• First, Click on the Start button and type Command in the search box

• Now simultaneously click CTRL+SHIFT and click Enter button

• A dialog box will appear, click Yes

• A black window will be opened with a blinking cursor

• Type SFC /scannow and click Enter

• Finally, System File Checker will be opened and all the errors will be scanned.

Repair MS Outlook

Many times, the files get corrupt during the installation procedure, and that can cause the error 0x800ccc1a as discussed earlier. To solve this particular problem, the simple and only solution is to reinstall MS Outlook or repair the installation procedure. The process is mentioned as follows for different versions of MS Outlook:

For MS Outlook 2016

• Open the Control Panel on your System and click on Programs, then go to Programs and Features.

• Now, find Microsoft Office 2016 in the list and highlight it. (Selection also say Microsoft Office 365)

• Now Click on Change.

• Select Quick Repair>Repair then follow the prompts.

For MS Outlook 2013

• Open up Control Panel on your PC (and show All Control Panel items, if (necessary) and click on Programs, then goto features.

• Find Microsoft Office 2013 listed and highlight it.

• Click on the Change option

• Now choose the Repair option and Continue by following the prompts.

• After finishing the repair, try the sync again.

For MS Outlook 2010

• Open up the Control Panel on your PC (and show All Control Panel items, if (necessary) and click on Programs, then go to features

• Find MS Office 2010 in the list and highlight it.

• Click on Change.

• Select Repair and Continue then follow the asked prompts

• After the repair is completed, please try the sync again.

For MS Outlook 2007

• Open Microsoft Office 2007.

• On the Help menu, click the option of Office Diagnostics.

• Click on Continue and Start Diagnostics.

For MS Outlook 2003

• Open Control Panel in Outlook 2003 (Start>Settings>Control Panel)

• Select Add or Remove Programs.

• Now, Select Microsoft Office/Outlook

• Click on Change.

• Select the Reinstall/Repair button, click Next.

• Choose Detect and Repair.

The scanner will check all the errors including error 0x800ccc1a and will try to correct it. After this, try to restart MS Outlook and see if it is working OK.

However, if you find out that the above-mentioned methods are not working properly, then you can use the Professional PST Repair Tool.

To Sum up

The techniques that I have mentioned here are the best possible fixes for the Outlook error 0x800ccc1a. This is a complex error and I have tried to provide both the manual and automatic methods for fixing MS Outlook Error 0x800ccc1a. So, make use of these methods.

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