Solving the Problem: Hotmail Account Not Receiving Emails

Are you also one of those users who are looking for a solution that emails not arriving in Hotmail? Then, you have visited the right page. In this technical guide, I will mention numerous solutions to resolve the problem of Hotmail account not receiving emails. You just need to read this blog, and at the end, you will get your answer.

Sometimes users face the tedious challenge that they are not getting Hotmail emails. They cannot sync their Hotmail emails with their Outlook account. Also, they do not know that their Hotmail emails are in the junk section. Even though the sender has put the wrong email address, which will lead to your Hotmail is not receiving emails. So, I will highlight several ways to resolve the problem of Hotmail not receiving emails in 2021. 

Why is My Hotmail Account Not Receiving Emails? 

There are various solutions to fix the error of Hotmail not receiving emails. You can follow each of them. I will discuss them in detail.

1. Check Email Filters 
2. Blocked Emails 
3. Check Your Spam Folder 
4. Verify Sweep Rules in Outlook Inbox 
5. Change the Email Settings 
6. Your Inbox should not be full
7. Disable the Settings of Email Forwarding 
8. Add Alias in your Hotmail Account 
9. Contact Hotmail Support 

Now, I will go through them in detail. 

Solution 1: Check Email Filters

My Hotmail account is not receiving emails that’s why I will check Email filters. 

• Sign in to your Hotmail Account with credentials. 
• Move to the Gear (Settings) icon. 
• After that, choose View all Outlook Settings option > Mail > Rules.
• Moving ahead, verify the drop-down list of rules is set up for the inbox.
• Now, ensure that don’t highlight a wrong email as spam. 

Solution 2: Blocked Emails 

Another solution is to check blocked emails. 

• First, sign in to your Hotmail Account with the necessary credentials. 
• Now, move to the Gear (Settings) icon. 
• After that, choose View all Outlook Settings option > Junk Email. 
• Then, you can review the entire list of blocked email accounts under the blocked Sender and Domain area.

Solution 3: Check Your Spam Folder 

• First, sign in to your Hotmail Account with the necessary credentials. 
• Now, navigate to the Junk Email Folder option. 
• Afterwards, choose an email that is not in the Junk mail.
• In the end, click on the Spam folder button. 

Solution 4: Verify Sweep Rules in Outlook Inbox 

• Open a Hotmail account or go to Outlook.com. 
• Further, move to the Gear (Settings) icon. 
• After that, choose View all Outlook Settings option. 
• Now, choose Sweep from the drop-down list of Outlook settings. 
• Lastly, you can review the Outlook settings. 

I have mentioned another way for fixing the error of the Hotmail account not receiving emails. 

Solution 5: Change the Email Settings 

• Open a Hotmail account on your local system. 
• Go to the inbox section on the left-hand side of your PC or Laptop. 
• After that, choose sort from the drop-down list > Newest on Top. 

Solution 6: Your Inbox Should Not be Full 

• First of all, Sign in to your Hotmail Account. 
• Move to the Inbox Folder section. 
• Verify the several emails in your inbox portion. If you have various emails in your inbox, it will lead to full your inbox folder. 
• In the end, you can shift your emails to a different folder. 

Above procedure will resolve the problem of the Hotmail account not receiving emails.

Solution 7: Disable the Settings of Email Forwarding 

• Open a Hotmail account. 
• Further, move to the Gear (Settings) icon. 
• After that, choose View all Outlook Settings option. 
• Now, click on the Forwarding option from the drop-down list. 
• Then, deselect the Enable Forwarding box. 

Solution 8: Add Alias in Your Hotmail Account

• Go to the Microsoft page and sign in to it. 
• After that, choose to Add an existing email address as an alias. 
• Now, add an Outlook email to your Hotmail account. 
• Further, click on the Add alias button. 

It will definitely fix the issue of the Hotmail account not receiving emails.

Solution 9: Contact Hotmail Support 

• Launch MS Outlook on your PC or Laptop.
• Afterward, click the help(?) icon at the top.
• Moving ahead, search the query regarding Cannot receive email.
• Go downwards and choose Yes in Still need help? Section. 
• Now, select between Provide your email address, and a support agent will contact you or Chat with a Support Agent in your web browser.
• In the end, mention your problem in detail > Confirm button.

Here, I have successfully mentioned all the possible ways to fix the error of the Hotmail account not receiving emails. You can go through all of them. But you have to do any procedure very carefully. If you have performed a single step wrong, you may lose your crucial data. If you do not want to lose your data, you can back up your mailbox items as a precaution. For doing a backup, you can opt for the Sysinfo Hotmail Backup Tool. It is an efficient and versatile software that will help to do a backup and save the resultant file to your local desktop and storage. 

Final Takeaway

In an entire blog, I have gone through various topics and hope you got adequate knowledge. I discussed numerous ways to resolve the issue of the Hotmail account not receiving emails. You just need to focus and understand each procedure. It will help you to perform steps easier. 

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