Informative Guide to Migrate Shared Mailbox to Office 365

All user is well aware of Office 365 shared mailbox. It is usually opted for by several users of a tenant. Nowadays, companies or firms go with shared mailboxes. As a result, they can effortlessly access and read their employees’ data. In simple words, a shared mailbox is one of the features that aid organizations in collaborating at their workplace. Therefore, multiple users have demanded to migrate shared mailbox to Office 365 because of its advanced features.

For instance, your firm has an email address, especially for employees desiring to create a reservation or seeking shipping data. Moreover, only a Microsoft Office 365 administrator has the facility to make and handle entire shared mailboxes. With the assistance of the Sysinfo Office 365 Backup Tool, you can effortlessly migrate mailbox to shared mailbox Office 365.

Now we will highlight the procedure to create a shared mailbox in O365.

How to Create a Shared Mailbox in Microsoft 365?

Follow the below steps to get your answer.

• First, sign in to a Microsoft 365 admin account.
• After that, navigate to the Admin Center and select the Group button > Shared mailbox option.
• Then, mention the name of the Office 365 shared mailbox and email address. Further, click the Add button.
• Moving ahead, highlight the members to the currently created shared mailbox Office 365.
• Afterwards, click the Save button to create the Office 365 shared mailbox.
• In the end, click on the Close button and complete this process.

Here is a way to create a shared mailbox item of Shared Mailbox of Office 365. Now, we will learn a reliable solution to convert a shared mailbox of Office 365 to a user mailbox.

How to Convert O365 Shared Mailbox to User Mailbox?

• First, sign in to the Microsoft Office 365 account as an administrator.
• Then, navigate to the O365 Admin Center and choose Exchange.
• After that, move to the Recipients option > Shared button.
• Further, choose the shared mailbox, and click the Convert button under the regular mailbox.
• Microsoft is asking for confirmation and click the Yes button.

NOTE: Remember – You need to allot a license and change the password for the shared mailbox after the conversion process.

• Once the conversion process is completed, click the close button.

Here is the migration procedure from the shared mailbox to a user mailbox. Now, we will discuss various processes to move shared mailbox to Office 365.

How to Migrate Shared Mailbox to Office 365

We have three solutions to transfer a shared mailbox to Microsoft 365. The first two methods will accomplish manually and then in an automated way.

Method 1: Migrate Shared Mailbox to O365 Through Exchange Admin Center

• First, launch the Shared Mailbox in the Exchange Admin Center.
• After that., select the Other tab.
• Now, choose the Convert to Regular mailbox option.
• Then, click on the Yes button to confirm the conversion process.
• It will take some time, and click the close button after the completion of it.

Through this procedure, you can convert your shared mailbox to user mailboxes within a similar Microsoft 365 tenant.

Method 2: Migrate Shared Mailbox to Office 365 Using PowerShell Command 

• Configure to Exchange Online

Connect-ExchangeOnline -UserPrincipalName abc@sysinfotools.onmicrosoft.com

• Move the Shared mailbox back to the user.

Set-Mailbox -Identity nick@sysinfotools.onmicrosoft.com -Type Regular

Get-Mailbox -Identity nick@sysinfotools.onmicrosoft.com | Select Name, RecipientTypeDetails

# Result

Name RecipientTypeDetails

—- ——————–

Adelev-test UserMailbox

We have mentioned two manual solutions to transfer the shared mailbox to O365. You can check them out. But one point, keep in your mind that the above procedures have some loopholes.

Challenges For The Office 365 Shared Mailbox Migration

• Handling permissions for shared mailboxes of O365.
• Admins come across issues, including proxy address attributes, when a user is migrating shared mailboxes to O365 directly.
• Sync regular mailbox to user mailbox properly.

To overcome such challenges, opt for an efficient solution. Further, we will discuss it to make a better understanding in your mind.

Method 3: Core Solution to Transfer a Shared Mailbox to Microsoft 365

Sysinfo Office 365 Backup tool is the most comprehensive and verified utility. It aids users in moving a shared mailbox to Office 365 efficiently. Moreover, users will get an enhanced preview of each mailbox folder of the Microsft 365 account. This utility also backup Office 365 mailbox to PST, MBOX, EML, PDF, etc. In addition, you can also remove the duplicate items before the conversion process. Users are allowed to set impersonation rights on the mailbox.

Final Words 

We have gone through various stages in this guide. In addition, we discussed how you can create a shared mailbox folder. You can opt for any of the methods to migrate shared mailbox to Office 365 where you feel comfortable. But make sure to opt for the particular procedure wisely.

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