My “Outlook Encrypted Connection is Not Available” How to Fix in 7 Steps

For businesses, the “Outlook Encrypted Connection is Not Available” error is often due to misconfigured server settings. Incorrect server configurations include the wrong server address, port, or security protocol, such as SSL/TLS. Configuring these settings correctly is important for maintaining secure and reliable email connections. Manually solving this problem involves a lot of technical work. A smarter, more effective method is to use the Outlook PST Repair Tool, which retrieves all your email data and repairs the PST files. Before proceeding, it’s essential to understand this error and why it needs to be fixed.

What Causes the Error An Encrypted Connection is Not Available?

Before looking at how to solve the problem, let us first try to understand what has caused the problem in the first place. Here are some reasons that explain what might have caused the error to occur:

• Incorrect incoming and outgoing server settings.
• With an outdated or disabled encryption protocol, the encrypted connection will fail.
• Certain antivirus programs or firewalls may block Outlook from establishing a secure connection.
• An unstable or poor internet connection might prevent Outlook from connecting to the mail server.
• The latest encryption protocol may not be compatible with the older version of Outlook. 
• The server-side issues can also lead to encrypted connection errors.

Let’s head to the next section and try to implement the solutions to resolve the error.

Why Do We Need to Fix Encrypted Connection Not Available?

The following are the reasons why one should consider fixing this issue:

• Data Protection
• Email Operations
• Compliance and regulatory standards
• Avoiding System Downtime
• Protecting user credentials

How to Resolve Outlook Encrypted Connection is Not Available?

To fix this issue, users can opt for a manual resolution or use an automated recovery solution for a faster solution. Let’s first look at the manual methods.

Update Outlook 

The older and outdated versions of Outlook may not support the latest encryption protocol. Therefore, updating to a newer or the latest version will probably solve this issue.

Follow these steps to try to solve the issue:

1. Open the Outlook application.
2. Go to File > Account > Product Information.
3. Look through the Update Options > Update Now.

Check Server and Encryption Settings

Follow the instructions given below to resolve the issue:

1. Open MS Outlook.
2. Navigate to File > Account Settings > Account Settings.
3. Go to Email, choose your email, and click on Change.
4. Now, go to More Settings > Outgoing Server > My outgoing server (SMTP) requires authentication.
5. Then, go to the Advanced section and verify the POP3/IMAP server details and SSL/TLS settings.
6. Lastly, click Ok > Finish.

Retry Auto-Discover if an Encrypted Connection is Not Available

Use these steps to try solving the error:

1. Open MS Outlook.
2. Now, hold down the CTRL key and right-click the Outlook icon in the notification area.
3. Select Test E-mail AutoConfiguration.
4. Enter the correct email address and password.
5. Then uncheck Use Guessmart and Secure Guessmart Authentication.
6. At last, click on the Test button.

Check Antivirus and Firewall Settings

• Temporarily disable the Antivirus and Firewall settings
• Disable SSL/TLS-Scanning
• Check if the firewall is blocking the ports used by Outlook.
• Verify if Windows Defender is blocking ports of Outlook.

Rebuild the Outlook Profile When An Encrypted Connection to your Mail Server is Not Available

1. Navigate to Control Panel > Mail > Show Profiles.
2. Tap on the Add button, create a profile, and set it as default.
3. Now, reconfigure the email account in the new profile.

Verify Network and DNS Settings

• Check the internet connection.
• Check DNS server settings.
• Temporarily disable VPN/Proxy.

Contact the Email Provider

• Check if there are any server-side issues.
• Ask them if there are any changes in security protocols.
• Account-specific issues, such as failed login attempts, suspicious activity, etc.

An Automated Tool to Fix Outlook Encrypted Connection is Not Available

The Outlook PST Repair Tool is an efficient and reliable tool that recovers damaged or corrupted PST files. It supports bulk recovery across multiple accounts. This tool can deal with both minor and severe corruption using the advanced scanning options. Moreover, with flexible recovery modes, it ensures accurate results. It is fully compatible with Outlook and Windows versions, making it an ideal choice for IT teams and businesses. 

Follow these steps to fix an encrypted connection is not available:

1. Download and run the tool on your system.
2. Go to the Open button and add the corrupted Outlook PST file.
3. Choose the type of Recovery Mode and press Ok.
4. As soon as the scanning process is completed, tap Ok.
5. Now, preview the contents of the recovered data.
6. Click on Save to export and choose the desired file format.
7. Finally, hit Ok to begin the recovery process.

Conclusion

The issue Outlook Encrypted Connection is Not Available is essential to fix to ensure data integrity and smooth email communication. This blog covers multiple solutions to fix this issue. The manual methods, such as updating Outlook, checking antivirus and firewall settings, and rebuilding the Outlook profile, may help. In contrast, you can easily solve the issue by using the Outlook PST Repair Tool. It is a comprehensive solution that recovers damaged or corrupted PST files. By applying these solutions, the user can eliminate the risk of data loss too.

Related Post: Outlook for Mac Not Syncing with Gmail.

Frequently Asked Questions:

Q- How do I fix an encrypted connection is not available in Outlook?

Ans- There are several ways to fix it:

• Check the email server settings – IMAP/POP
• Retry Auto-Discover Test
• Repair the Outlook profile
• Temporarily disable the Antivirus programs
• Update Outlook to its latest version
• Check SSL/TLS

Q- What is an encrypted connection?

Ans- An encrypted connection is a secure communication link that protects the data from being tampered with by any unauthorized party.

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